Building Platforms, Shipping Programs.
I work on large-scale insurance platform programs: core systems, integrations, digital journeys, and the operational discipline that keeps releases predictable. Alongside consulting, I run long-form research projects in ML, RL, and agentic systems—turning experiments into reusable architecture patterns.
2025
Delivery OperationsTeam EnablementProcess Recovery
Delivery OperationsTeam EnablementProcess Recovery
CopperPoint — BAU Delivery Recovery & Enablement
Supported BAU streams by fixing broken delivery processes, clarifying team workflows, and reducing friction around digital implementation. Focused on pragmatic improvements that restored throughput and operational clarity.
2023 2024
Release ManagementPlatform OperationsArchitecture Standards
Release ManagementPlatform OperationsArchitecture Standards
Zurich — Release Process & Platform Standardization
Improved release processes and infrastructure management practices for a global pricing platform. Focused on repeatable release gates, clearer ownership, and standard architecture patterns that reduce operational surprises.
2021 2023
Platform ArchitectureDigital DeliveryProgram Execution
Platform ArchitectureDigital DeliveryProgram Execution
Wawanesa — Digital Platform Program Delivery
Helped deliver a new digital platform program end-to-end across multiple journeys and teams. Contributed to target architecture, delivery guardrails, and execution support across portals, APIs, and integration patterns.
2019 2020
ML SystemsReinforcement LearningTrading ResearchAutomation
ML SystemsReinforcement LearningTrading ResearchAutomation
Automated Trading Research Platform — ML + RL (2019–2020)
Personal research stack exploring market microstructure, dataset generation, and decision-making systems. Built a loop from realtime collection to offline training/backtesting, plus RL environment work to test constraints, rewards, and stability under regimes.
2019 2020
Solutions ArchitectureIntegrationsRelease Reliability
Solutions ArchitectureIntegrationsRelease Reliability
MetLife — Digital Platform Upgrade Stabilization
Supported a multi–line-of-business digital platform upgrade by reducing delivery risk across integrations and releases. Focused on clarifying system boundaries, strengthening interface contracts, and improving release readiness so teams could ship more predictably.
